Question 1

Can I order custom sizes?

Accepted Answer

Yes — every window, door and shutter is made to your exact opening.

Question 2

Do you ship across Australia?

Accepted Answer

We deliver and install nation-wide, with regional partners for installation.

Question 3

Can I change my order after paying the deposit?

Accepted Answer

No. Once an order is paid and confirmed, changes are no longer possible because production starts immediately.

Question 4

What warranty do you offer?

Accepted Answer

10 years on profiles, 5 years on hardware and 2 years on installation.

Frequently asked questions