Question 1

Can I order custom sizes?

Accepted Answer

Yes — every window, door and shutter is made to your exact measurements.

Question 2

Do you ship across Australia?

Accepted Answer

We deliver and install nation-wide, with regional partners for installation.

Question 3

Can I change my order after paying the deposit?

Accepted Answer

No. Once an order is paid and confirmed, changes are no longer possible because production starts immediately.

Question 4

What warranty do you offer?

Accepted Answer

10 years on profiles, 5 years on hardware.

Question 5

What is SILVERGLASS 70 and why is it recommended for Australia?

Accepted Answer

SILVERGLASS 70 is a high-performance glazing with a magnetron-sputtered silver coating. It reflects up to 63% of solar heat while still letting through around 70% of natural light, so rooms stay cool in summer and comfortable in winter. It reaches Ug ≈ 1.0 W/m²K (double) or 0.6 W/m²K (triple) with Rw up to 40 dB, making it ideal for AU/NZ climates — hot sun, coastal glare and higher noise levels.

Frequently asked questions

Can I order custom sizes?

Do you ship across Australia?

Can I change my order after paying the deposit?

What warranty do you offer?

What is SILVERGLASS 70 and why is it recommended for Australia?